I had contacted the company, a huge corporation, to inquire upon an overdue refund. In short time, they located the product and refunded me “on-the-spot”!
Well, that was easy! Or was it?
I double checked my bank account to see that it truly had been refunded. Yep, it was there. To my surprise, the amount did not match up with what I was expecting to receive. It was a few dollars more. Huh! That’s odd!?!
After reviewing my purchase history, I discovered they had refunded the wrong item. I still had that item with no intention to return it. I began to “justify” why I should keep the money. It was not a large amount by no means…
Instead, I called the company to explain their mistake and return the money. It soon became apparent to me that not many customers would do such a thing as this.
I was transferred from one department to another, as I repeatedly explained the situation. It was becoming comical from my perspective. At one point, I offered to keep the money.
Finally, I was connected to the right person. I was able to make myself clear and the issue was resolved. The lady who completed the transaction, thanked me for “bringing it to their attention.”
Initially, it took less than 3 minutes to create the error and nearly 3 hours to correct it.
Have you experienced something similar to this?
Injoy life in joy,
Ren
Branching Out 
Good to know your try and patience is paid rightly, but still stealed your precious time.
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Good point on the time factor. However, I feel this experience actually helped to strengthen me and expand my inner self.
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